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Help with Adding a Member Card to Apple or Google Wallet

Need help adding your Member Card to your mobile device? You've arrived at the right spot.

Written by Alan

1. Get Started

We recommend that you open the link to Add to Wallet on your mobile device. You will have received the web link via email, SMS, or you're visiting the web link on Frontcover. See below.

Web Link

You can access this link from the community profile page

Welcome Email

SMS

2. Verify yourself via OTP

Choose to verify SMS or Email.

3. Add to Apple or Google Wallet

Click the relevant button to add the digital Member Card to your device.

4. Complete the Apple or Google Wallet Process

See below a visual of the process of adding the card to Apple Wallet.

5. Troubleshooting

Adding Card Manually

Add Member Card to Apple Wallet Manually.

  1. You need the Card Details. You get these through the "Load card details" button on the Add to Wallet screen after OTP.

2. Open Apple Wallet and click on the "+" Icon at the top right corner and complete the steps. See visual on the process below.

2. Apple Wallet Error 202

Error 202 is a catch-all that surfaces when the card gets rejected. This error may also appear when trying to add the card manually. See instructions below on adding a card manually.

There are several usual culprits, see below:

  • No device Passcode/ biometrics

Generally, we highly recommend that you use Face ID and/ or Passcode on your Apple device for 'Contactless + Payments'.

You may be

  • iOS/ Android is too old

A software upgrade and restart may be required before adding a new Wallet Card.

  • Region mismatch

Make sure Settings › Wallet & Apple Pay › Country matches the card’s region.

3. Google Wallet - Verify your card info

If you get the message "Verify your card info to make sure that you can use this card everywhere online", see below, you should still be able tp use the card for in-person payments e.g. at the Celtic Club.

However, most online check-outs and in-app purchases will fail. And any cashback or rewards linked to this card won’t trigger.

To verify your card info, you may need to enter the CVV. To get the CVV and Card Details - visit Step 2 for section 'Add Member Card Manually (Apple Wallet)' in this same article.

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